Senior Client Services Representative
A company is looking for a Client Services Senior Representative - Remote. Key Responsibilities Respond to and resolve complicated client inquiries, collaborating with management across departments Analyze escalations to identify root causes and provide actionable insights through detailed reporting Generate and analyze weekly trending reports for management regarding issues and potential solutions Required Qualifications, Training, and Education High School Diploma/GED required; Bachelor's Degree in Business or Health Care preferred Minimum of 3 years experience in a client relations role, preferably in healthcare Proficient understanding of Hospital Revenue Cycle Services Intermediate skills in Microsoft Office (Word, Excel) Ability to work in a fast-paced call center environment
A company is looking for a Client Services Senior Representative - Remote.
Key Responsibilities
Respond to and resolve complicated client inquiries, collaborating with management across departments
Analyze escalations to identify root causes and provide actionable insights through detailed reporting
Generate and analyze weekly trending reports for management regarding issues and potential solutions
Required Qualifications, Training, and Education
High School Diploma/GED required; Bachelor's Degree in Business or Health Care preferred
Minimum of 3 years experience in a client relations role, preferably in healthcare
Proficient understanding of Hospital Revenue Cycle Services
Intermediate skills in Microsoft Office (Word, Excel)
Ability to work in a fast-paced call center environment
