Senior Client Services Representative

A company is looking for a Senior Client Services Representative to assist with customer service inquiries and ensure a seamless experience. Key Responsibilities Support real estate transactions by assisting customers and clients with inquiries and providing high-level customer service Respond to inquiries via phone, email, and chat with professionalism and efficiency Develop departmental policies and procedures to enhance customer service and maintain client relationships Required Qualifications High school diploma required; Bachelor's degree preferred Typically requires 5+ years of related work experience Previous experience in customer service Experience in the Real Estate and Title Industry preferred Familiarity with notary services is a plus

Mar 11, 2025 - 18:36

A company is looking for a Senior Client Services Representative to assist with customer service inquiries and ensure a seamless experience. Key Responsibilities Support real estate transactions by assisting customers and clients with inquiries and providing high-level customer service Respond to inquiries via phone, email, and chat with professionalism and efficiency Develop departmental policies and procedures to enhance customer service and maintain client relationships Required Qualifications High school diploma required; Bachelor's degree preferred Typically requires 5+ years of related work experience Previous experience in customer service Experience in the Real Estate and Title Industry preferred Familiarity with notary services is a plus