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Support Specialist - Tier 1
A company is looking for a Support Specialist - Tier 1 (Remote). Key Responsibilities Respond to incoming customer requests via phone, email, and chat sessions Troubleshoot and resolve customer issues using relevant software and resources Maintain technical expertise and follow established department processes Required Qualifications High School Diploma or equivalent Excellent computer skills and strong customer service orientation Ability to make quick, sound judgments when answering questions Excellent organizational and multi-tasking skills Strong analytical and problem-solving abilities
A company is looking for a Support Specialist - Tier 1 (Remote).
Key Responsibilities
Respond to incoming customer requests via phone, email, and chat sessions
Troubleshoot and resolve customer issues using relevant software and resources
Maintain technical expertise and follow established department processes
Required Qualifications
High School Diploma or equivalent
Excellent computer skills and strong customer service orientation
Ability to make quick, sound judgments when answering questions
Excellent organizational and multi-tasking skills
Strong analytical and problem-solving abilities
