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Senior Customer Care Specialist
A company is looking for a Senior Customer Care Specialist. Key Responsibilities: Become proficient in knowledge base and tools to efficiently resolve client needs Manage high volume of tasks while maintaining documentation and client relationships Assist clients with onboarding and provide solutions to their inquiries Required Qualifications: High School Diploma/GED with 5 years of experience in a related field, or equivalent combination of education and experience 7 years of experience in a related field may be considered Ability to adapt in a changing environment Experience in a customer-focused, service-oriented role Knowledge of auction and/or logistics/transportation is a plus
A company is looking for a Senior Customer Care Specialist.
Key Responsibilities:
Become proficient in knowledge base and tools to efficiently resolve client needs
Manage high volume of tasks while maintaining documentation and client relationships
Assist clients with onboarding and provide solutions to their inquiries
Required Qualifications:
High School Diploma/GED with 5 years of experience in a related field, or equivalent combination of education and experience
7 years of experience in a related field may be considered
Ability to adapt in a changing environment
Experience in a customer-focused, service-oriented role
Knowledge of auction and/or logistics/transportation is a plus