Senior Customer Success Representative

A company is looking for a Senior Customer Success Representative. Key Responsibilities Develop and maintain strong relationships with hospitals, surgical centers, and distributors Oversee key customer accounts, ensuring proactive engagement and personalized support Address and resolve complex customer concerns by coordinating with various teams Required Qualifications Bachelor's degree in Business, Healthcare Administration, or relevant work experience 5+ years of experience in customer service, sales support, or account management in a healthcare-related industry Strong leadership and mentorship capabilities Proficiency in Microsoft Office Suite and experience with ERP systems Basic accounting knowledge for invoicing and payment reconciliation

Jun 24, 2025 - 21:10

A company is looking for a Senior Customer Success Representative. Key Responsibilities Develop and maintain strong relationships with hospitals, surgical centers, and distributors Oversee key customer accounts, ensuring proactive engagement and personalized support Address and resolve complex customer concerns by coordinating with various teams Required Qualifications Bachelor's degree in Business, Healthcare Administration, or relevant work experience 5+ years of experience in customer service, sales support, or account management in a healthcare-related industry Strong leadership and mentorship capabilities Proficiency in Microsoft Office Suite and experience with ERP systems Basic accounting knowledge for invoicing and payment reconciliation