Senior Customer Support Representative

A company is looking for a Senior Administrative Customer Support Representative. Key Responsibilities Provide timely responses to inbound inquiries from staff and customers Document inquiries and maintain a working knowledge of policies and procedures Monitor pending requests and recommend changes to improve efficiency and accuracy Required Qualifications High School Diploma or equivalent 3 years of experience in customer service or a related field Experience in call center and administrative customer service preferred Ability to work in a hybrid schedule with remote capabilities High-speed internet access required for remote work

Mar 11, 2025 - 01:33

A company is looking for a Senior Administrative Customer Support Representative. Key Responsibilities Provide timely responses to inbound inquiries from staff and customers Document inquiries and maintain a working knowledge of policies and procedures Monitor pending requests and recommend changes to improve efficiency and accuracy Required Qualifications High School Diploma or equivalent 3 years of experience in customer service or a related field Experience in call center and administrative customer service preferred Ability to work in a hybrid schedule with remote capabilities High-speed internet access required for remote work