Senior Data Analyst - Workforce Analytics
A company is looking for a Senior Data Analyst specializing in Workforce Forecasting and Analytics. Key Responsibilities Create and implement workload forecasting models for digital contact channels Transform raw data into insights and establish end-to-end forecasting processes Build and refine dashboards to communicate workforce metrics and insights Required Qualifications 8+ years of experience in forecasting workload for digital contact channels Expertise in forecasting methodologies and model building from scratch Advanced fluency in SQL and proficiency in Python or R for predictive modeling Experience with data visualization tools such as Tableau or PowerBI Bachelor's degree in a relevant field or equivalent experience
