Senior Director of Client Services

A company is looking for a Senior Director of Client Services. Key Responsibilities Manage a team of Client Service Managers and Directors to maintain client relationships and provide strategic consulting Conduct regular business reviews and facilitate communication between clients and internal teams to meet client needs Achieve annual revenue goals and manage financial aspects, including contract negotiations and operational performance Required Qualifications Bachelor's Degree; MBA preferred 6+ years of experience in consulting, account management, or managing customer care operations Experience managing international teams and direct reports Hands-on experience with process improvement and project management Intermediate to advanced knowledge of Excel and CRM tools

Mar 5, 2025 - 13:38

A company is looking for a Senior Director of Client Services. Key Responsibilities Manage a team of Client Service Managers and Directors to maintain client relationships and provide strategic consulting Conduct regular business reviews and facilitate communication between clients and internal teams to meet client needs Achieve annual revenue goals and manage financial aspects, including contract negotiations and operational performance Required Qualifications Bachelor's Degree; MBA preferred 6+ years of experience in consulting, account management, or managing customer care operations Experience managing international teams and direct reports Hands-on experience with process improvement and project management Intermediate to advanced knowledge of Excel and CRM tools