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Senior IT Systems Analyst
A company is looking for a Senior Analyst Technology Support. Key Responsibilities Provide technical administration and support for live streaming production events Manage tech service requests via the ITSM ticketing system and ensure efficient resolution of user problems Deliver exceptional customer service and support for executive leadership staff Required Qualifications Proven experience supporting both onsite and remote workforces Strong customer service or hospitality experience A four-year college degree is preferred, with consideration for relevant training and certifications Minimum of 5 years of direct IT support experience Proficiency with M365, MS Intune, JAMF, OKTA, and live streaming technologies
A company is looking for a Senior Analyst Technology Support.
Key Responsibilities
Provide technical administration and support for live streaming production events
Manage tech service requests via the ITSM ticketing system and ensure efficient resolution of user problems
Deliver exceptional customer service and support for executive leadership staff
Required Qualifications
Proven experience supporting both onsite and remote workforces
Strong customer service or hospitality experience
A four-year college degree is preferred, with consideration for relevant training and certifications
Minimum of 5 years of direct IT support experience
Proficiency with M365, MS Intune, JAMF, OKTA, and live streaming technologies