![How to Use GA4 to Track Social Media Traffic: 6 Questions, Answers and Insights [VIDEO]](https://www.orbitmedia.com/wp-content/uploads/2023/06/ab-testing.png)
![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How Human Behavior Impacts Your Marketing Strategy [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/human-behavior-impacts-marketing-strategy-cover-600x330.png?#)
![How to Make a Content Calendar You’ll Actually Use [Templates Included]](https://marketinginsidergroup.com/wp-content/uploads/2022/06/content-calendar-templates-2025-300x169.jpg?#)
Senior Manager Customer Success Engineering
A company is looking for a Senior Manager, Customer Success Engineer. Key Responsibilities Manage the workload of the Customer Success Engineering team and report on customer and project status Act as a liaison to senior customer and internal stakeholders, leading status updates and supporting escalations Drive collaboration across teams to ensure successful implementation of technical standards and achieve customer success goals Required Qualifications Bachelor's degree in a technical discipline or equivalent experience Minimum of 3 years of Duck Creek product knowledge At least 5 years of experience in a technical or solution architect role, particularly with SaaS software Minimum of 2 years of experience communicating with senior customer leadership and internal stakeholders Experience with SaaS-related infrastructure and multiple platform architectures
A company is looking for a Senior Manager, Customer Success Engineer.
Key Responsibilities
Manage the workload of the Customer Success Engineering team and report on customer and project status
Act as a liaison to senior customer and internal stakeholders, leading status updates and supporting escalations
Drive collaboration across teams to ensure successful implementation of technical standards and achieve customer success goals
Required Qualifications
Bachelor's degree in a technical discipline or equivalent experience
Minimum of 3 years of Duck Creek product knowledge
At least 5 years of experience in a technical or solution architect role, particularly with SaaS software
Minimum of 2 years of experience communicating with senior customer leadership and internal stakeholders
Experience with SaaS-related infrastructure and multiple platform architectures