Senior Manager, Service Delivery Training

A company is looking for a Sr. Manager, Service Delivery Training. Key Responsibilities: Develop and implement training programs to enhance skills and performance of service delivery teams Oversee the Learning Management System (LMS) and ensure training effectiveness through detailed reporting Collaborate with business leaders to identify training needs and promote new training programs Qualifications: Bachelor's degree in Education, Human Resources, Business Administration, or a related field; Master's degree preferred 7+ years of experience in learning and development with a focus on designing effective training programs Experience managing an LMS and utilizing data-driven insights to optimize training strategies Proven ability to manage multiple projects and priorities in a fast-paced environment Proficiency with SharePoint, Outlook, Teams, Workday, and Articulate

Mar 20, 2025 - 16:02

A company is looking for a Sr. Manager, Service Delivery Training. Key Responsibilities: Develop and implement training programs to enhance skills and performance of service delivery teams Oversee the Learning Management System (LMS) and ensure training effectiveness through detailed reporting Collaborate with business leaders to identify training needs and promote new training programs Qualifications: Bachelor's degree in Education, Human Resources, Business Administration, or a related field; Master's degree preferred 7+ years of experience in learning and development with a focus on designing effective training programs Experience managing an LMS and utilizing data-driven insights to optimize training strategies Proven ability to manage multiple projects and priorities in a fast-paced environment Proficiency with SharePoint, Outlook, Teams, Workday, and Articulate