Solution Specialist

A company is looking for a Solution Specialist to join their Customer Support team. Key Responsibilities Provide timely and effective support to clients via phone, email, and chat Troubleshoot and resolve technical issues related to company solutions Collaborate with cross-functional teams to address client needs Qualifications Bachelor's degree in Information Technology, Healthcare Management, or a related field Proven experience in customer support or a similar role in the healthcare or technology industry Strong understanding of healthcare technology and support methodologies Excellent organizational and time management skills Experience with electronic health records (EHR) systems is a plus

May 21, 2025 - 05:30
 0
Solution Specialist
A company is looking for a Solution Specialist to join their Customer Support team. Key Responsibilities Provide timely and effective support to clients via phone, email, and chat Troubleshoot and resolve technical issues related to company solutions Collaborate with cross-functional teams to address client needs Qualifications Bachelor's degree in Information Technology, Healthcare Management, or a related field Proven experience in customer support or a similar role in the healthcare or technology industry Strong understanding of healthcare technology and support methodologies Excellent organizational and time management skills Experience with electronic health records (EHR) systems is a plus