Solution Specialist
A company is looking for a Solution Specialist to join their Customer Support team.
Key Responsibilities
Provide timely and effective support to clients via phone, email, and chat
Troubleshoot and resolve technical issues related to company solutions
Collaborate with cross-functional teams to address client needs
Qualifications
Bachelor's degree in Information Technology, Healthcare Management, or a related field
Proven experience in customer support or a similar role in the healthcare or technology industry
Strong understanding of healthcare technology and support methodologies
Excellent organizational and time management skills
Experience with electronic health records (EHR) systems is a plus
A company is looking for a Solution Specialist to join their Customer Support team.
Key Responsibilities
Provide timely and effective support to clients via phone, email, and chat
Troubleshoot and resolve technical issues related to company solutions
Collaborate with cross-functional teams to address client needs
Qualifications
Bachelor's degree in Information Technology, Healthcare Management, or a related field
Proven experience in customer support or a similar role in the healthcare or technology industry
Strong understanding of healthcare technology and support methodologies
Excellent organizational and time management skills
Experience with electronic health records (EHR) systems is a plus