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Solutions Engineer, ITSM
A company is looking for a Solutions Engineer ITSM/ESM to expand their business and team in the Americas. Key Responsibilities Collaborate with cross-functional teams to enhance the customer journey Identify client pain points and align business and technical requirements with company capabilities Deliver presentations, demonstrations, and proof of concepts to clients and prospects Required Qualifications At least 5 years of experience in a pre-sales capacity with enterprise customers Proven track record of delivering successful customer outcomes Deep knowledge and understanding of the ITSM/ESM domain Experience working extensively in the Americas market Comfortable in both business and technical contexts
A company is looking for a Solutions Engineer ITSM/ESM to expand their business and team in the Americas.
Key Responsibilities
Collaborate with cross-functional teams to enhance the customer journey
Identify client pain points and align business and technical requirements with company capabilities
Deliver presentations, demonstrations, and proof of concepts to clients and prospects
Required Qualifications
At least 5 years of experience in a pre-sales capacity with enterprise customers
Proven track record of delivering successful customer outcomes
Deep knowledge and understanding of the ITSM/ESM domain
Experience working extensively in the Americas market
Comfortable in both business and technical contexts