![How to Use GA4 to Track Social Media Traffic: 6 Questions, Answers and Insights [VIDEO]](https://www.orbitmedia.com/wp-content/uploads/2023/06/ab-testing.png)
![How Human Behavior Impacts Your Marketing Strategy [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/human-behavior-impacts-marketing-strategy-cover-600x330.png?#)
![How to Make a Content Calendar You’ll Actually Use [Templates Included]](https://marketinginsidergroup.com/wp-content/uploads/2022/06/content-calendar-templates-2025-300x169.jpg?#)
![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
Solutions Engineer, ITSM/ESM
A company is looking for a Solutions Engineer, ITSM/ESM to support enterprise sales and enhance customer outcomes in the Americas. Key Responsibilities Collaborate with cross-functional teams to enhance the customer journey Assess client pain points and align business and technical requirements with company capabilities Deliver compelling presentations and proof of concepts to customers and prospects Required Qualifications At least 5 years of experience in a pre-sales role with enterprise customers Proven track record of delivering successful customer outcomes Deep knowledge of the ITSM/ESM domain Experience working extensively in the Americas market Comfortable in both business and technical contexts
A company is looking for a Solutions Engineer, ITSM/ESM to support enterprise sales and enhance customer outcomes in the Americas.
Key Responsibilities
Collaborate with cross-functional teams to enhance the customer journey
Assess client pain points and align business and technical requirements with company capabilities
Deliver compelling presentations and proof of concepts to customers and prospects
Required Qualifications
At least 5 years of experience in a pre-sales role with enterprise customers
Proven track record of delivering successful customer outcomes
Deep knowledge of the ITSM/ESM domain
Experience working extensively in the Americas market
Comfortable in both business and technical contexts