Spanish Bilingual Customer Service Representative

A company is looking for a Spanish Bilingual Healthcare Customer Service Representative (Remote). Key Responsibilities Answer inbound calls in both English and Spanish regarding healthcare benefits Actively listen to customer concerns and provide essential information about access to care and benefits Utilize knowledge systems to research customer inquiries and ensure compliance with documented processes Required Qualifications 18 years or older with a High School diploma or equivalent Fluency in both English and Spanish Minimum of 6 months experience in a health plan call center High computer proficiency and ability to navigate multiple applications Willingness to work flexible shifts, including weekends and holidays

Feb 14, 2025 - 15:05

A company is looking for a Spanish Bilingual Healthcare Customer Service Representative (Remote). Key Responsibilities Answer inbound calls in both English and Spanish regarding healthcare benefits Actively listen to customer concerns and provide essential information about access to care and benefits Utilize knowledge systems to research customer inquiries and ensure compliance with documented processes Required Qualifications 18 years or older with a High School diploma or equivalent Fluency in both English and Spanish Minimum of 6 months experience in a health plan call center High computer proficiency and ability to navigate multiple applications Willingness to work flexible shifts, including weekends and holidays