Strategic Customer Success Manager
A company is looking for a Strategic Customer Success Account Manager. Key Responsibilities Drive strategic renewal and adoption outcomes for a portfolio of top-tier customers Conduct regular business reviews to align on goals and highlight value from solutions Serve as escalation point of contact and guide resolution efforts for customer concerns Required Qualifications BA/BS degree or equivalent work experience 8+ years in Sales, Renewal Management, Account Management, or Customer Success within SaaS Experience negotiating complex, high-value contracts Experience with Salesforce History of meeting/exceeding performance and quota targets
A company is looking for a Strategic Customer Success Account Manager.
Key Responsibilities
Drive strategic renewal and adoption outcomes for a portfolio of top-tier customers
Conduct regular business reviews to align on goals and highlight value from solutions
Serve as escalation point of contact and guide resolution efforts for customer concerns
Required Qualifications
BA/BS degree or equivalent work experience
8+ years in Sales, Renewal Management, Account Management, or Customer Success within SaaS
Experience negotiating complex, high-value contracts
Experience with Salesforce
History of meeting/exceeding performance and quota targets
