Student Success Coordinator

A company is looking for a Student Success Outreach Coordinator to support students in their educational journey. Key Responsibilities Manage a high-volume caseload of students, providing proactive support through various communication channels to drive engagement and enrollment Execute detailed workflows to contact a large number of learners daily, focusing on enrollment, retention, and graduation targets Utilize CRM tools to monitor student progress and identify those needing additional support, while collaborating with team members to optimize outreach strategies Required Qualifications 1-2+ years of experience in sales, business development, customer success, or learner engagement, preferably in a high-growth SaaS or technology environment Ability to provide high-quality support to a large volume of learners Experience in crafting outbound communications and optimizing outreach efforts Strong work ethic with a drive to meet and exceed learner outcomes Familiarity with CRM tools such as Planhat and Zendesk is a plus

Feb 27, 2025 - 16:55
 0
Student Success Coordinator
A company is looking for a Student Success Outreach Coordinator to support students in their educational journey. Key Responsibilities Manage a high-volume caseload of students, providing proactive support through various communication channels to drive engagement and enrollment Execute detailed workflows to contact a large number of learners daily, focusing on enrollment, retention, and graduation targets Utilize CRM tools to monitor student progress and identify those needing additional support, while collaborating with team members to optimize outreach strategies Required Qualifications 1-2+ years of experience in sales, business development, customer success, or learner engagement, preferably in a high-growth SaaS or technology environment Ability to provide high-quality support to a large volume of learners Experience in crafting outbound communications and optimizing outreach efforts Strong work ethic with a drive to meet and exceed learner outcomes Familiarity with CRM tools such as Planhat and Zendesk is a plus