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Student Success Coordinator
A company is looking for a Student Success Outreach Coordinator to support students in their educational journey. Key Responsibilities Manage a high-volume caseload of students, providing proactive support through various communication channels to drive engagement and enrollment Execute detailed workflows to contact a large number of learners daily, focusing on enrollment, retention, and graduation targets Utilize CRM tools to monitor student progress and identify those needing additional support, while collaborating with team members to optimize outreach strategies Required Qualifications 1-2+ years of experience in sales, business development, customer success, or learner engagement, preferably in a high-growth SaaS or technology environment Ability to provide high-quality support to a large volume of learners Experience in crafting outbound communications and optimizing outreach efforts Strong work ethic with a drive to meet and exceed learner outcomes Familiarity with CRM tools such as Planhat and Zendesk is a plus
A company is looking for a Student Success Outreach Coordinator to support students in their educational journey.
Key Responsibilities
Manage a high-volume caseload of students, providing proactive support through various communication channels to drive engagement and enrollment
Execute detailed workflows to contact a large number of learners daily, focusing on enrollment, retention, and graduation targets
Utilize CRM tools to monitor student progress and identify those needing additional support, while collaborating with team members to optimize outreach strategies
Required Qualifications
1-2+ years of experience in sales, business development, customer success, or learner engagement, preferably in a high-growth SaaS or technology environment
Ability to provide high-quality support to a large volume of learners
Experience in crafting outbound communications and optimizing outreach efforts
Strong work ethic with a drive to meet and exceed learner outcomes
Familiarity with CRM tools such as Planhat and Zendesk is a plus