Support Desk Specialist

A company is looking for a Support Desk Specialist (12hr Days). Key Responsibilities Provide technical support and remote help desk services to clients, escalating issues as necessary Review systems and make recommendations for improving efficiency and performance Maintain client documentation and stay updated with relevant technology and systems Required Qualifications Bachelor's degree and two years of relevant experience, or equivalent education and experience Current certifications such as MCSA, CCENT, A+, N+, or Security+ preferred Solid understanding of network operating systems and applications Proficiency with business collaboration tools like MS Office Ability to work in a call center environment and support multiple companies

Jun 3, 2025 - 00:10

A company is looking for a Support Desk Specialist (12hr Days). Key Responsibilities Provide technical support and remote help desk services to clients, escalating issues as necessary Review systems and make recommendations for improving efficiency and performance Maintain client documentation and stay updated with relevant technology and systems Required Qualifications Bachelor's degree and two years of relevant experience, or equivalent education and experience Current certifications such as MCSA, CCENT, A+, N+, or Security+ preferred Solid understanding of network operating systems and applications Proficiency with business collaboration tools like MS Office Ability to work in a call center environment and support multiple companies