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Support Operations Associate
A company is looking for a Support Operations Associate, HAP Tech. Key Responsibilities: Manage communications between 340B covered entities and manufacturers regarding the 340B ESP platform Provide advanced technical assistance and educational support for users of the 340B ESP platform Enhance support processes and workflows for efficient management of inbound communications and client interactions Required Qualifications: Minimum two years of experience in a support or customer-facing role in the healthcare industry Background related to the 340B Drug Pricing Program highly preferred Proficient in Microsoft Office applications Experience working with clients or supporting client deliverables Eager to learn and research new healthcare content
A company is looking for a Support Operations Associate, HAP Tech.
Key Responsibilities:
Manage communications between 340B covered entities and manufacturers regarding the 340B ESP platform
Provide advanced technical assistance and educational support for users of the 340B ESP platform
Enhance support processes and workflows for efficient management of inbound communications and client interactions
Required Qualifications:
Minimum two years of experience in a support or customer-facing role in the healthcare industry
Background related to the 340B Drug Pricing Program highly preferred
Proficient in Microsoft Office applications
Experience working with clients or supporting client deliverables
Eager to learn and research new healthcare content