System Access Specialist
A company is looking for a System Access Specialist to support various service lines in securing access to client systems.
Key Responsibilities
Credentialing of multi-system access across multiple service lines
Track and follow-up on outstanding access requests using a ticketing system
Update and improve System Access documentation and respond to access status inquiries
Required Qualifications
2+ years of customer service or helpdesk experience
Proficiency with Microsoft Office suite
Ability to assess, prioritize, and organize tasks
Experience in HIM Systems (e.g., Epic, Cerner, Meditech)
Basic knowledge of online ticketing systems (e.g., SalesForce, Service Now)
A company is looking for a System Access Specialist to support various service lines in securing access to client systems.
Key Responsibilities
Credentialing of multi-system access across multiple service lines
Track and follow-up on outstanding access requests using a ticketing system
Update and improve System Access documentation and respond to access status inquiries
Required Qualifications
2+ years of customer service or helpdesk experience
Proficiency with Microsoft Office suite
Ability to assess, prioritize, and organize tasks
Experience in HIM Systems (e.g., Epic, Cerner, Meditech)
Basic knowledge of online ticketing systems (e.g., SalesForce, Service Now)