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Technical Implementation Specialist
A company is looking for a Technical Implementation Specialist to support customer implementation and success in a healthcare technology environment. Key Responsibilities Configure the platform for new customers and improve the implementation process Engage with customers to gather feedback, manage timelines, and enhance their experience Collaborate with internal teams to define operational requirements and support product development Required Qualifications 2+ years of experience in Implementation, Technical Account Management, or a related field, preferably in SaaS or healthcare technology Direct experience in customer-facing roles or managing customer relationships Proficient in SQL and experienced with CRM systems like Salesforce BA/BS degree Familiarity with healthcare operations and regulatory compliance is a plus
A company is looking for a Technical Implementation Specialist to support customer implementation and success in a healthcare technology environment.
Key Responsibilities
Configure the platform for new customers and improve the implementation process
Engage with customers to gather feedback, manage timelines, and enhance their experience
Collaborate with internal teams to define operational requirements and support product development
Required Qualifications
2+ years of experience in Implementation, Technical Account Management, or a related field, preferably in SaaS or healthcare technology
Direct experience in customer-facing roles or managing customer relationships
Proficient in SQL and experienced with CRM systems like Salesforce
BA/BS degree
Familiarity with healthcare operations and regulatory compliance is a plus