Telephonic Intake Representative

A company is looking for a Telephonic Intake Representative to assist employees and employers with disability claims through inbound calls. Key Responsibilities Handle inbound calls from employees and employers, ensuring accurate reporting of disability claims Identify employee eligibility, obtain required information, and post new claims in the administrative system Follow up with claimants and employers to gather missing information and maintain accurate claim documentation Required Qualifications Minimum 1 year of work experience required, with customer service experience preferred High school diploma or equivalent required Basic contract knowledge and ability to interpret various provisions Good computer skills, proficient in PC environment, including basic Excel and Word Able to work independently and collaboratively within a team

Mar 18, 2025 - 00:06

A company is looking for a Telephonic Intake Representative to assist employees and employers with disability claims through inbound calls. Key Responsibilities Handle inbound calls from employees and employers, ensuring accurate reporting of disability claims Identify employee eligibility, obtain required information, and post new claims in the administrative system Follow up with claimants and employers to gather missing information and maintain accurate claim documentation Required Qualifications Minimum 1 year of work experience required, with customer service experience preferred High school diploma or equivalent required Basic contract knowledge and ability to interpret various provisions Good computer skills, proficient in PC environment, including basic Excel and Word Able to work independently and collaboratively within a team