Tennessee Licensed Customer Service Rep
A company is looking for a Customer Service Representative (Voice and Non-Voice).
Key Responsibilities
Assist customers by transferring calls between patients, pharmacies, and doctors
Provide first-level support to customers via email and chat, addressing inquiries and troubleshooting issues
Document and track customer interactions and prepare information for auditing and reporting
Required Qualifications
At least a high school diploma
6 months of experience in customer service via phone, email, or live chat
Healthcare experience is a plus but not required
Start-up experience is a plus
Ability to thrive in a fast-paced and frequently changing environment
A company is looking for a Customer Service Representative (Voice and Non-Voice).
Key Responsibilities
Assist customers by transferring calls between patients, pharmacies, and doctors
Provide first-level support to customers via email and chat, addressing inquiries and troubleshooting issues
Document and track customer interactions and prepare information for auditing and reporting
Required Qualifications
At least a high school diploma
6 months of experience in customer service via phone, email, or live chat
Healthcare experience is a plus but not required
Start-up experience is a plus
Ability to thrive in a fast-paced and frequently changing environment