Tier 2 NOC Technician
A company is looking for a Tier 2 Network Operations Center (NOC) Technician.
Key Responsibilities
Provide troubleshooting and technical support to maintain customer satisfaction
Support continuous network monitoring and optimize network performance
Identify and resolve network hardware or software issues affecting end-user communication
Required Qualifications
High school diploma and at least 5 years of experience in IT or network operations
U.S. citizenship with the ability to obtain and maintain a DHS Entry on Duty (EOD) clearance
Proficiency in Networking, AWS, and Linux
Experience in a Tier 2 role within an enterprise-level IT or Network Operations Center
Hands-on experience with network monitoring tools and ticketing systems
A company is looking for a Tier 2 Network Operations Center (NOC) Technician.
Key Responsibilities
Provide troubleshooting and technical support to maintain customer satisfaction
Support continuous network monitoring and optimize network performance
Identify and resolve network hardware or software issues affecting end-user communication
Required Qualifications
High school diploma and at least 5 years of experience in IT or network operations
U.S. citizenship with the ability to obtain and maintain a DHS Entry on Duty (EOD) clearance
Proficiency in Networking, AWS, and Linux
Experience in a Tier 2 role within an enterprise-level IT or Network Operations Center
Hands-on experience with network monitoring tools and ticketing systems