TRICARE Beneficiary Service Representative
A company is looking for a Beneficiary Service Representative (TRICARE Plans). Key Responsibilities Provide efficient and timely resolutions to TRICARE beneficiaries and providers Act as a customer advocate by resolving complex concerns accurately and promptly Prioritize workload to manage incoming calls and maintain schedules Required Qualifications U.S. Citizenship is required due to Department of Defense contract Must obtain interim approval for government security clearance Minimum of 2 years of customer service experience in a professional environment Experience managing multiple priorities and using various computer applications Must work from a dedicated, interruption-free space to protect member PHI/HIPAA information
