Trust and Safety Manager

A company is looking for a Trust & Safety Manager to enhance operational quality through safety incident investigations and cross-team collaboration. Key Responsibilities Manage Trust and Safety incident tickets and develop sustainable systems for robotic delivery Collaborate with various teams to address quality and relational issues while promoting positive outcomes Utilize data to identify and address gaps in policy enforcement and operational workflows Required Qualifications 3+ years of relevant experience in Trust and Safety or related roles in e-commerce, logistics, or marketplaces Bachelor's Degree Advanced proficiency in English; Spanish fluency is a plus Strong problem-solving skills and adaptability to shifting priorities Experience in program management and building efficient systems and processes

May 16, 2025 - 22:06
 0
Trust and Safety Manager
A company is looking for a Trust & Safety Manager to enhance operational quality through safety incident investigations and cross-team collaboration. Key Responsibilities Manage Trust and Safety incident tickets and develop sustainable systems for robotic delivery Collaborate with various teams to address quality and relational issues while promoting positive outcomes Utilize data to identify and address gaps in policy enforcement and operational workflows Required Qualifications 3+ years of relevant experience in Trust and Safety or related roles in e-commerce, logistics, or marketplaces Bachelor's Degree Advanced proficiency in English; Spanish fluency is a plus Strong problem-solving skills and adaptability to shifting priorities Experience in program management and building efficient systems and processes