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Trust and Safety Support Agent
A company is looking for a Trust & Safety Support Agent to assist in incident review processes and support daily operations. Key Responsibilities Process customer escalations and safety issues, ensuring accurate documentation and data entry Coordinate investigation efforts between internal and external teams for efficient information exchange Analyze data to understand incidents and support continuous process improvement initiatives Required Qualifications 2+ years in claims support, safety support, customer service, or investigations role Degree in business, communications, or liberal arts Experience with systems data entry Proficiency in computer and technology skills Ability to actively listen and gather facts effectively
A company is looking for a Trust & Safety Support Agent to assist in incident review processes and support daily operations.
Key Responsibilities
Process customer escalations and safety issues, ensuring accurate documentation and data entry
Coordinate investigation efforts between internal and external teams for efficient information exchange
Analyze data to understand incidents and support continuous process improvement initiatives
Required Qualifications
2+ years in claims support, safety support, customer service, or investigations role
Degree in business, communications, or liberal arts
Experience with systems data entry
Proficiency in computer and technology skills
Ability to actively listen and gather facts effectively