Vendor Manager
A company is looking for a Vendor Manager.
Key Responsibilities
Build and maintain operational relationships with key partners, vendors, and internal teams
Manage vendor sites, including contracts, staffing, and performance metrics
Conduct business reviews and drive KPI performance while improving workflow management
Required Qualifications
At least 5+ years of direct vendor management experience in a BPO environment
Experience leading vendor operations teams in technical customer support
Strong operational background with a track record of data-driven decision-making
Ability to execute complex operational projects involving multiple stakeholders
Proficiency in data analysis using tools like Tableau or SQL
A company is looking for a Vendor Manager.
Key Responsibilities
Build and maintain operational relationships with key partners, vendors, and internal teams
Manage vendor sites, including contracts, staffing, and performance metrics
Conduct business reviews and drive KPI performance while improving workflow management
Required Qualifications
At least 5+ years of direct vendor management experience in a BPO environment
Experience leading vendor operations teams in technical customer support
Strong operational background with a track record of data-driven decision-making
Ability to execute complex operational projects involving multiple stakeholders
Proficiency in data analysis using tools like Tableau or SQL