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Veterinary Support Specialist
A company is looking for a Support Specialist to assist customers with product-related inquiries and issues. Key Responsibilities Understand, categorize, and diagnose customer requests via multiple communication channels Document customer interactions and ensure issues are fully resolved through follow-ups Assist in onboarding and training customers on products and services Required Qualifications 3+ years of experience in a veterinary hospital Understanding of veterinary terminology and workflows Availability to work overnights and weekends Experience using or installing Instinct EMR
A company is looking for a Support Specialist to assist customers with product-related inquiries and issues.
Key Responsibilities
Understand, categorize, and diagnose customer requests via multiple communication channels
Document customer interactions and ensure issues are fully resolved through follow-ups
Assist in onboarding and training customers on products and services
Required Qualifications
3+ years of experience in a veterinary hospital
Understanding of veterinary terminology and workflows
Availability to work overnights and weekends
Experience using or installing Instinct EMR