Veterinary Support Specialist
A company is looking for a Support Specialist to assist customers with product-related inquiries and issues. Key Responsibilities Understand, categorize, and diagnose customer requests via multiple communication channels Document customer interactions and ensure issues are fully resolved through follow-ups Assist in onboarding and training customers on products and services Required Qualifications 3+ years of experience in a veterinary hospital Understanding of veterinary terminology and workflows Availability to work overnights and weekends Experience using or installing Instinct EMR
