Virtual Customer Experience Representative

A company is looking for a Virtual Customer Experience Representative, Recovery. Key Responsibilities Provide end-to-end support for customers through inbound calls, ensuring a positive experience Resolve technical inquiries and complaints while promoting additional products and services based on customer needs Maintain accurate communication and documentation while multitasking across various systems and tools Required Qualifications Some high school coursework completed 0-2 years of relevant work experience Ability to work flexible hours, including nights and weekends Proficiency in using multiple tools and systems for customer interactions Demonstrated ability to meet established performance metrics

Mar 17, 2025 - 18:41

A company is looking for a Virtual Customer Experience Representative, Recovery. Key Responsibilities Provide end-to-end support for customers through inbound calls, ensuring a positive experience Resolve technical inquiries and complaints while promoting additional products and services based on customer needs Maintain accurate communication and documentation while multitasking across various systems and tools Required Qualifications Some high school coursework completed 0-2 years of relevant work experience Ability to work flexible hours, including nights and weekends Proficiency in using multiple tools and systems for customer interactions Demonstrated ability to meet established performance metrics