Wellness Caseworker Professional

A company is looking for a Wellness Contact Caseworker Professional. Key Responsibilities Handles inbound and outbound calls related to wellness coaching programs Manages multiple inboxes and submits orders for Nicotine Replacement Therapy Verifies member eligibility and schedules appointments with Wellness Coaches Required Qualifications Bilingual in English and Spanish, with proficiency in speaking, reading, and writing 2+ years of customer service experience Ability to manage multiple priorities in a fast-paced environment Knowledge of health insurance compliance impacts (preferred) Experience in analyzing information and implementing solutions

Mar 18, 2025 - 00:54

A company is looking for a Wellness Contact Caseworker Professional. Key Responsibilities Handles inbound and outbound calls related to wellness coaching programs Manages multiple inboxes and submits orders for Nicotine Replacement Therapy Verifies member eligibility and schedules appointments with Wellness Coaches Required Qualifications Bilingual in English and Spanish, with proficiency in speaking, reading, and writing 2+ years of customer service experience Ability to manage multiple priorities in a fast-paced environment Knowledge of health insurance compliance impacts (preferred) Experience in analyzing information and implementing solutions