Access Navigator

A company is looking for an Access Navigator to assist patients and referring physicians in navigating healthcare services. Key Responsibilities Serve as a point of contact for patients and referring physicians, facilitating appointments and referrals Perform data entry and maintain accurate patient records while ensuring proper tracking of leads Conduct follow-ups with patients and collaborate with healthcare providers to enhance patient care Required Qualifications, Training, and Education A minimum of 2-3 years of customer service or call center experience High school degree or equivalent; associate's degree preferred Healthcare experience including knowledge of medical terminology and managed care is strongly preferred Understanding of insurance plans and financial assistance programs Ability to use general office equipment, including a multi-line telephone system

Jun 19, 2025 - 14:30

A company is looking for an Access Navigator to assist patients and referring physicians in navigating healthcare services. Key Responsibilities Serve as a point of contact for patients and referring physicians, facilitating appointments and referrals Perform data entry and maintain accurate patient records while ensuring proper tracking of leads Conduct follow-ups with patients and collaborate with healthcare providers to enhance patient care Required Qualifications, Training, and Education A minimum of 2-3 years of customer service or call center experience High school degree or equivalent; associate's degree preferred Healthcare experience including knowledge of medical terminology and managed care is strongly preferred Understanding of insurance plans and financial assistance programs Ability to use general office equipment, including a multi-line telephone system