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Accounting Support Representative
A company is looking for an Accounting Support Representative II who is passionate about accounting and helping others in a dynamic environment. Key Responsibilities Deliver exceptional customer service through personalized interactions via phone, live chat, and email Assist customers with software support related to accounting, payroll, and tax inquiries Act as a liaison between customers and internal teams to provide insights for product development Required Qualifications Experience in customer service, particularly in accounting or payroll software Ability to work independently and collaboratively in a remote environment Strong understanding of accounting principles and software functionalities Capability to handle sensitive information securely and follow data protection protocols Willingness to continuously learn about new software features and best practices
A company is looking for an Accounting Support Representative II who is passionate about accounting and helping others in a dynamic environment.
Key Responsibilities
Deliver exceptional customer service through personalized interactions via phone, live chat, and email
Assist customers with software support related to accounting, payroll, and tax inquiries
Act as a liaison between customers and internal teams to provide insights for product development
Required Qualifications
Experience in customer service, particularly in accounting or payroll software
Ability to work independently and collaboratively in a remote environment
Strong understanding of accounting principles and software functionalities
Capability to handle sensitive information securely and follow data protection protocols
Willingness to continuously learn about new software features and best practices