Application Support Manager
A company is looking for a Manager Application Administrator.
Key Responsibilities
Lead internal tools support, managing ticket queues and resolving issues quickly
Develop scalable support processes to prevent recurring issues and enhance team collaboration
Manage and mentor a team of application support analysts, fostering a collaborative culture
Required Qualifications
5+ years of experience in application support within a distributed, enterprise IT environment
Strong technical acumen with systems like Salesforce and telephony platforms
Proven ability to communicate effectively across technical and non-technical stakeholders
Experience in leading teams with a customer-first mindset
Adaptability and openness to feedback, with a focus on continuous improvement
A company is looking for a Manager Application Administrator.
Key Responsibilities
Lead internal tools support, managing ticket queues and resolving issues quickly
Develop scalable support processes to prevent recurring issues and enhance team collaboration
Manage and mentor a team of application support analysts, fostering a collaborative culture
Required Qualifications
5+ years of experience in application support within a distributed, enterprise IT environment
Strong technical acumen with systems like Salesforce and telephony platforms
Proven ability to communicate effectively across technical and non-technical stakeholders
Experience in leading teams with a customer-first mindset
Adaptability and openness to feedback, with a focus on continuous improvement