Application Support Manager

A company is looking for a Manager Application Administrator. Key Responsibilities Lead internal tools support, managing ticket queues and resolving issues quickly Develop scalable support processes to prevent recurring issues and enhance team collaboration Manage and mentor a team of application support analysts, fostering a collaborative culture Required Qualifications 5+ years of experience in application support within a distributed, enterprise IT environment Strong technical acumen with systems like Salesforce and telephony platforms Proven ability to communicate effectively across technical and non-technical stakeholders Experience in leading teams with a customer-first mindset Adaptability and openness to feedback, with a focus on continuous improvement

May 21, 2025 - 17:10
 0
Application Support Manager
A company is looking for a Manager Application Administrator. Key Responsibilities Lead internal tools support, managing ticket queues and resolving issues quickly Develop scalable support processes to prevent recurring issues and enhance team collaboration Manage and mentor a team of application support analysts, fostering a collaborative culture Required Qualifications 5+ years of experience in application support within a distributed, enterprise IT environment Strong technical acumen with systems like Salesforce and telephony platforms Proven ability to communicate effectively across technical and non-technical stakeholders Experience in leading teams with a customer-first mindset Adaptability and openness to feedback, with a focus on continuous improvement