Associate Customer Support Representative
A company is looking for an Associate Customer Support Representative (Recreation). Key Responsibilities Provide superior customer service via phone, chat, and email Field troubleshooting questions regarding software and additional services Train customers on software utilization and assist with data conversion Required Qualifications Ability to work until 8pm EST or later on weekdays Prior experience in software support via phone, chat, and/or email Personal or professional experience in the recreation space Proficient in using Windows and Microsoft Office Suite Prior customer service experience
A company is looking for an Associate Customer Support Representative (Recreation).
Key Responsibilities
Provide superior customer service via phone, chat, and email
Field troubleshooting questions regarding software and additional services
Train customers on software utilization and assist with data conversion
Required Qualifications
Ability to work until 8pm EST or later on weekdays
Prior experience in software support via phone, chat, and/or email
Personal or professional experience in the recreation space
Proficient in using Windows and Microsoft Office Suite
Prior customer service experience
