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Associate eCommerce Operations Manager
A company is looking for an Associate eCommerce Operations Manager. Key Responsibilities Identify and address friction points in eCommerce processes to enhance customer satisfaction and operational efficiency Collaborate with Store Operations to optimize Omni & eCommerce processes for a seamless customer experience Monitor and report on eCommerce Operations Key Performance Indicators (KPIs) to drive improvements in customer experience Required Qualifications Bachelor's degree in Business or a related field, or equivalent experience 5+ years of experience in operations, eCommerce, or a similar role Experience in the apparel industry is preferred but not mandatory Strong analytical skills and ability to translate data into actionable plans Proficiency in Microsoft Office suite, including Outlook, Word, Excel, and PowerPoint
A company is looking for an Associate eCommerce Operations Manager.
Key Responsibilities
Identify and address friction points in eCommerce processes to enhance customer satisfaction and operational efficiency
Collaborate with Store Operations to optimize Omni & eCommerce processes for a seamless customer experience
Monitor and report on eCommerce Operations Key Performance Indicators (KPIs) to drive improvements in customer experience
Required Qualifications
Bachelor's degree in Business or a related field, or equivalent experience
5+ years of experience in operations, eCommerce, or a similar role
Experience in the apparel industry is preferred but not mandatory
Strong analytical skills and ability to translate data into actionable plans
Proficiency in Microsoft Office suite, including Outlook, Word, Excel, and PowerPoint