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How Atlassian transformed user frustration into product love
Hermance N’dounga is a Senior Product Manager at Atlassian, working on Jira Product Discovery. Speaking at #mtpcon London 2025 in a Spotlight session, she shared the story of how Atlassian learned from its legacy public feature tracker to create a positive customer feedback loop. Watch the video in full, or read on for our recap Read more » The post How Atlassian transformed user frustration into product love appeared first on Mind the Product.
Hermance N’dounga is a Senior Product Manager at Atlassian, working on Jira Product Discovery. Speaking at #mtpcon London 2025 in a Spotlight session, she shared the story of how Atlassian learned from its legacy public feature tracker to create a positive customer feedback loop. Watch the video in full, or read on for our recap Read more »
The post How Atlassian transformed user frustration into product love appeared first on Mind the Product.
