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Benefit Customer Service Representative
A company is looking for a Benefit Customer Service Representative. Key Responsibilities Guide members through benefits enrollment and assist with updates to health and/or pension plans Deliver personalized support via phone, email, and webchat while prioritizing quality service Interpret plan documents and explain them in simple, easy-to-understand language Required Qualifications High school diploma or GED required Customer service or call center experience is a plus, but not required Ability to adapt service approach to various personalities and communication styles Tech-savvy with basic computer proficiency Bilingual candidates (Spanish or French) are encouraged to apply for additional pay
A company is looking for a Benefit Customer Service Representative.
Key Responsibilities
Guide members through benefits enrollment and assist with updates to health and/or pension plans
Deliver personalized support via phone, email, and webchat while prioritizing quality service
Interpret plan documents and explain them in simple, easy-to-understand language
Required Qualifications
High school diploma or GED required
Customer service or call center experience is a plus, but not required
Ability to adapt service approach to various personalities and communication styles
Tech-savvy with basic computer proficiency
Bilingual candidates (Spanish or French) are encouraged to apply for additional pay
