Bilingual Call Center Supervisor

A company is looking for a Bilingual Supervisor - Call Center (Remote Limited Service). Key Responsibilities Supervise call center staff to ensure quality standards and adherence to procedures Interview and recommend hiring and promotion of contact center staff Evaluate employee performance and recommend appropriate personnel actions Required Qualifications Bachelor's degree in a relevant field and 3+ years of professional experience, or equivalent education and experience Fluency in English and Spanish, both written and spoken Proficient in Microsoft Office Suite Ability to manage confidential information Experience in a fast-paced, deadline-oriented work environment

Mar 19, 2025 - 17:56

A company is looking for a Bilingual Supervisor - Call Center (Remote Limited Service). Key Responsibilities Supervise call center staff to ensure quality standards and adherence to procedures Interview and recommend hiring and promotion of contact center staff Evaluate employee performance and recommend appropriate personnel actions Required Qualifications Bachelor's degree in a relevant field and 3+ years of professional experience, or equivalent education and experience Fluency in English and Spanish, both written and spoken Proficient in Microsoft Office Suite Ability to manage confidential information Experience in a fast-paced, deadline-oriented work environment