Japanese Speaking Technical Support Engineer

A company is looking for a Principal Technical Support Engineer (Signature) who is fluent in Japanese. Key Responsibilities Collaborate with enterprise customers to assist with post-sales installation, configuration, and troubleshooting of Tableau products Diagnose and resolve complex technical issues while maintaining strong customer relationships and providing feedback to engineering teams Coordinate with customers to implement server launches and optimize the use of Tableau software Required Qualifications Bilingual proficiency in English and Japanese, with experience working with Japanese business customers Strong understanding of relational databases, Windows and Linux systems, and networking Relevant experience in customer service or supporting enterprise-critical applications Degree or relevant experience preferred Excellent organizational skills with the ability to prioritize workload effectively

Mar 21, 2025 - 02:10

A company is looking for a Principal Technical Support Engineer (Signature) who is fluent in Japanese. Key Responsibilities Collaborate with enterprise customers to assist with post-sales installation, configuration, and troubleshooting of Tableau products Diagnose and resolve complex technical issues while maintaining strong customer relationships and providing feedback to engineering teams Coordinate with customers to implement server launches and optimize the use of Tableau software Required Qualifications Bilingual proficiency in English and Japanese, with experience working with Japanese business customers Strong understanding of relational databases, Windows and Linux systems, and networking Relevant experience in customer service or supporting enterprise-critical applications Degree or relevant experience preferred Excellent organizational skills with the ability to prioritize workload effectively