Bilingual Client Liaison Director

A company is looking for a Client Liaison Director (Bilingual - Spanish & English). Key Responsibilities Serve as the dedicated account manager for assigned healthcare payer clients, ensuring seamless coordination and execution of BPaaS services Act as the single point of contact for the client, managing communication, updates, and escalations Oversee the implementation and ongoing service delivery of healthcare operations, ensuring high-quality performance and client satisfaction Requirements & Qualifications Bilingual proficiency in Spanish (Puerto Rican dialect preferred) and English 3-5 years of experience in healthcare payer operations, health plan migrations, BPaaS services, or account management Strong knowledge of healthcare outsourcing, claims processing, utilization management, and appeals & grievances Self-motivated, analytical mindset, and ability to work in a fast-paced, high-pressure environment Bachelor's degree preferred in business, healthcare administration, or a related field

Mar 4, 2025 - 18:14
 0
Bilingual Client Liaison Director
A company is looking for a Client Liaison Director (Bilingual - Spanish & English). Key Responsibilities Serve as the dedicated account manager for assigned healthcare payer clients, ensuring seamless coordination and execution of BPaaS services Act as the single point of contact for the client, managing communication, updates, and escalations Oversee the implementation and ongoing service delivery of healthcare operations, ensuring high-quality performance and client satisfaction Requirements & Qualifications Bilingual proficiency in Spanish (Puerto Rican dialect preferred) and English 3-5 years of experience in healthcare payer operations, health plan migrations, BPaaS services, or account management Strong knowledge of healthcare outsourcing, claims processing, utilization management, and appeals & grievances Self-motivated, analytical mindset, and ability to work in a fast-paced, high-pressure environment Bachelor's degree preferred in business, healthcare administration, or a related field