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Bilingual Collections Representative
A company is looking for a Bilingual Collections Representative - Medium/Large. Key Responsibilities Manage high volumes of inbound and outbound communications with internal and external customers Resolve invoice problems and enhance collections performance through relationship management Conduct root cause analysis of errors and collaborate for effective invoicing solutions Required Qualifications and Education Post-secondary diploma in a business discipline 3 to 5 years of collections or customer service experience in a large organization Bilingual in French and English (verbal and written) Knowledge of collection guidelines and insolvency processes Proficient in MS Office and familiar with SAP or other ERP systems
A company is looking for a Bilingual Collections Representative - Medium/Large.
Key Responsibilities
Manage high volumes of inbound and outbound communications with internal and external customers
Resolve invoice problems and enhance collections performance through relationship management
Conduct root cause analysis of errors and collaborate for effective invoicing solutions
Required Qualifications and Education
Post-secondary diploma in a business discipline
3 to 5 years of collections or customer service experience in a large organization
Bilingual in French and English (verbal and written)
Knowledge of collection guidelines and insolvency processes
Proficient in MS Office and familiar with SAP or other ERP systems