Bilingual Collections Specialist
A company is looking for a Member Solutions Specialist Bilingual Spanish. Key Responsibilities Answer inbound calls and proactively contact members with delinquent consumer loans to arrange for payment Set up workout payment plans and identify candidates for financial hardship assistance Perform collection activities, including light skip-tracing and managing account restrictions Required Qualifications Bilingual in Spanish - Fluent required High School diploma or equivalent required Minimum of 6 months experience in an outbound call, service-focused call center environment Comprehensive knowledge of local, state, and federal regulations such as the FDCPA, UDAAP, and Reg Z
A company is looking for a Member Solutions Specialist Bilingual Spanish.
Key Responsibilities
Answer inbound calls and proactively contact members with delinquent consumer loans to arrange for payment
Set up workout payment plans and identify candidates for financial hardship assistance
Perform collection activities, including light skip-tracing and managing account restrictions
Required Qualifications
Bilingual in Spanish - Fluent required
High School diploma or equivalent required
Minimum of 6 months experience in an outbound call, service-focused call center environment
Comprehensive knowledge of local, state, and federal regulations such as the FDCPA, UDAAP, and Reg Z
