Medicare Outreach Specialist

A company is looking for a Medicare Outreach Specialist to connect with Medicare beneficiaries and help them schedule appointments with licensed agents. Key Responsibilities Make outbound calls to educate beneficiaries about available Medicare benefits and schedule appointments with licensed agents Maintain high productivity and enthusiasm while engaging with beneficiaries, addressing their needs, and overcoming objections Track daily tasks related to call follow-ups, appointment scheduling, and participate in team meetings Required Qualifications Minimum two years of experience in Medicare telesales, telemarketing, or customer service in a call center Bi-lingual in Spanish, Khmer, Creole, Mandarin, Arabic, or other languages Experience meeting quotas in a telesales or call center role Proficient in CRM systems like Salesforce and Microsoft Office suite High school diploma or equivalent; bachelor's degree preferred

Mar 31, 2025 - 19:56

A company is looking for a Medicare Outreach Specialist to connect with Medicare beneficiaries and help them schedule appointments with licensed agents. Key Responsibilities Make outbound calls to educate beneficiaries about available Medicare benefits and schedule appointments with licensed agents Maintain high productivity and enthusiasm while engaging with beneficiaries, addressing their needs, and overcoming objections Track daily tasks related to call follow-ups, appointment scheduling, and participate in team meetings Required Qualifications Minimum two years of experience in Medicare telesales, telemarketing, or customer service in a call center Bi-lingual in Spanish, Khmer, Creole, Mandarin, Arabic, or other languages Experience meeting quotas in a telesales or call center role Proficient in CRM systems like Salesforce and Microsoft Office suite High school diploma or equivalent; bachelor's degree preferred