Bilingual Consumer Service Representative

A company is looking for a Bilingual Consumer Service Operations Representative to assist members and providers with various issues. Key Responsibilities Handle inbound calls from members and providers regarding eligibility for state and federal programs Gather personal and financial information to complete state applications on behalf of members Assist members in locating additional resources for healthy living, including medication cost assistance Required Qualifications 3 years of customer service experience, including typing/data entry Bilingual in English and Spanish, with a requirement to pass a language proficiency test Ability to adapt to an ever-changing environment Aptitude for quickly learning and navigating new technology, systems, and applications Proficient in Microsoft Office Outlook and Word

Feb 13, 2025 - 15:39

A company is looking for a Bilingual Consumer Service Operations Representative to assist members and providers with various issues. Key Responsibilities Handle inbound calls from members and providers regarding eligibility for state and federal programs Gather personal and financial information to complete state applications on behalf of members Assist members in locating additional resources for healthy living, including medication cost assistance Required Qualifications 3 years of customer service experience, including typing/data entry Bilingual in English and Spanish, with a requirement to pass a language proficiency test Ability to adapt to an ever-changing environment Aptitude for quickly learning and navigating new technology, systems, and applications Proficient in Microsoft Office Outlook and Word