Bilingual Customer Experience Specialist
A company is looking for a Bilingual Customer Experience RX Specialist. Key Responsibilities Deliver real-time support to customers, shoppers, retailers, and partners for Rx delivery-related inquiries and health programs Provide fast, effective resolutions while navigating complex challenges in a dynamic environment Identify trends in customer feedback and collaborate with management to improve processes and outcomes Required Qualifications 1+ years of experience in customer service or call center support Fluency in Spanish, both spoken and written Comfort with technology and proficiency in navigating web-based support platforms Ability to multitask and prioritize in a fast-paced environment Strong sense of empathy and customer advocacy
A company is looking for a Bilingual Customer Experience RX Specialist.
Key Responsibilities
Deliver real-time support to customers, shoppers, retailers, and partners for Rx delivery-related inquiries and health programs
Provide fast, effective resolutions while navigating complex challenges in a dynamic environment
Identify trends in customer feedback and collaborate with management to improve processes and outcomes
Required Qualifications
1+ years of experience in customer service or call center support
Fluency in Spanish, both spoken and written
Comfort with technology and proficiency in navigating web-based support platforms
Ability to multitask and prioritize in a fast-paced environment
Strong sense of empathy and customer advocacy
