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Bilingual Enrollment Representative
A company is looking for a Bilingual English and Spanish - Associate Enrollment and Eligibility Representative. Key Responsibilities Answer 50-70 incoming calls daily and identify customer assistance needs Document information and assist customers with appointment scheduling and navigating websites Research complex issues and collaborate with support resources to resolve customer inquiries Required Qualifications High School Diploma / GED or equivalent work experience Must be 18 years of age or older 1+ year of healthcare telephonic customer service experience 1+ year of experience handling high call volumes Bilingual fluency in English and Spanish
A company is looking for a Bilingual English and Spanish - Associate Enrollment and Eligibility Representative.
Key Responsibilities
Answer 50-70 incoming calls daily and identify customer assistance needs
Document information and assist customers with appointment scheduling and navigating websites
Research complex issues and collaborate with support resources to resolve customer inquiries
Required Qualifications
High School Diploma / GED or equivalent work experience
Must be 18 years of age or older
1+ year of healthcare telephonic customer service experience
1+ year of experience handling high call volumes
Bilingual fluency in English and Spanish