Bilingual Health Care Representative
A company is looking for a Bilingual Health Care Customer Service Representative.
Key Responsibilities
Handle inbound and outbound calls to resolve billing and payment issues
Respond to patient/account holder inquiries in a professional manner
Follow client-specific protocols and adhere to applicable laws
Required Qualifications, Training, and Education
1+ years of experience in a Call Center or Customer Service role
Knowledge of medical terminology, patient billing, and healthcare insurance preferred
Ability to work in a fast-paced, deadline-oriented environment
Demonstrated flexibility in scheduling and assignments
Bilingual candidates preferred for additional support
A company is looking for a Bilingual Health Care Customer Service Representative.
Key Responsibilities
Handle inbound and outbound calls to resolve billing and payment issues
Respond to patient/account holder inquiries in a professional manner
Follow client-specific protocols and adhere to applicable laws
Required Qualifications, Training, and Education
1+ years of experience in a Call Center or Customer Service role
Knowledge of medical terminology, patient billing, and healthcare insurance preferred
Ability to work in a fast-paced, deadline-oriented environment
Demonstrated flexibility in scheduling and assignments
Bilingual candidates preferred for additional support