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Bilingual Healthcare Outreach Specialist
A company is looking for a Healthcare Outreach Specialist, Fully Remote, Bilingual. Key Responsibilities Make outbound and receive inbound calls to provide detailed information about eligibility services and conduct eligibility screening Interview patients/members to gather personal information for eligibility determination and clarify eligibility data Initiate procedures to refer patients/members to other agencies for assistance as appropriate Required Qualifications 1+ years of customer service experience Fluency in Spanish (speak, read, write) is a significant advantage Empathy and a desire to help others Experience in healthcare or government benefits or agencies is a plus Highly proficient in MS Office (Outlook, Word, Excel, Teams)
A company is looking for a Healthcare Outreach Specialist, Fully Remote, Bilingual.
Key Responsibilities
Make outbound and receive inbound calls to provide detailed information about eligibility services and conduct eligibility screening
Interview patients/members to gather personal information for eligibility determination and clarify eligibility data
Initiate procedures to refer patients/members to other agencies for assistance as appropriate
Required Qualifications
1+ years of customer service experience
Fluency in Spanish (speak, read, write) is a significant advantage
Empathy and a desire to help others
Experience in healthcare or government benefits or agencies is a plus
Highly proficient in MS Office (Outlook, Word, Excel, Teams)