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Bilingual Senior Customer Service Representative
A company is looking for a Bilingual English and Spanish - Senior Customer Service Representative. Key Responsibilities Interact with members/providers to assist with preventive screenings and medication adherence Collaborate with healthcare providers to coordinate appointments and manage member inquiries Maintain accurate documentation and meet productivity and quality standards Required Qualifications High School Diploma / GED or equivalent work experience Bilingual fluency in English and Spanish 1+ years of customer service experience Experience with Microsoft Office products Ability to work any 8-hour shift schedule from Monday - Friday
A company is looking for a Bilingual English and Spanish - Senior Customer Service Representative.
Key Responsibilities
Interact with members/providers to assist with preventive screenings and medication adherence
Collaborate with healthcare providers to coordinate appointments and manage member inquiries
Maintain accurate documentation and meet productivity and quality standards
Required Qualifications
High School Diploma / GED or equivalent work experience
Bilingual fluency in English and Spanish
1+ years of customer service experience
Experience with Microsoft Office products
Ability to work any 8-hour shift schedule from Monday - Friday