Broker Service Representative II
A company is looking for a Broker Service Representative II to provide support to Sales Consultants, Brokers, and Carriers. Key Responsibilities Respond to inquiries regarding insurance benefits, eligibility, and claims through phone and written correspondence Analyze and resolve issues, providing information and solutions to customers Document inquiry outcomes and maintain positive customer relations while coordinating with internal functions Required Qualifications Minimum of a High School Diploma; advanced education or degree preferred At least 1 year of experience as a Broker Service Representative I or equivalent insurance service experience Ability to understand and use computer systems and office equipment effectively Availability to work additional hours during peak seasons, including holidays and weekends Strong planning, organizing, and time management skills
A company is looking for a Broker Service Representative II to provide support to Sales Consultants, Brokers, and Carriers.
Key Responsibilities
Respond to inquiries regarding insurance benefits, eligibility, and claims through phone and written correspondence
Analyze and resolve issues, providing information and solutions to customers
Document inquiry outcomes and maintain positive customer relations while coordinating with internal functions
Required Qualifications
Minimum of a High School Diploma; advanced education or degree preferred
At least 1 year of experience as a Broker Service Representative I or equivalent insurance service experience
Ability to understand and use computer systems and office equipment effectively
Availability to work additional hours during peak seasons, including holidays and weekends
Strong planning, organizing, and time management skills
